Dive into the future of heavy-duty tech with OCC’s Commercial/Heavy Equipment Service Repair A.A.S. program—master cutting-edge diagnostics on driverless vehicles, radar systems, and microcomputer controls through hands-on labs and a blend of technical, math, and liberal arts courses. Graduate ready to accelerate your career in this high-demand, fast-evolving industry!

Commercial Photography Microcredential

Create images that sell with the Commercial Photography Microcredential.

Master studio lighting, professional editing software, and commercial content strategies so you can produce polished, brand-ready photography that stands out in today’s visual marketplace.

Digital Art Microcredential

Unleash your creativity in the digital realm with the Digital Art Microcredential.

From image capture and manipulation to stunning animations, you’ll master pro software and techniques to produce eye-catching still and motion art that gets noticed and hired.

Manufacturing Fundamentals Microcredential

The Manufacturing Fundamentals Microcredential consists of seven courses covering fundamental skills needed for entry-level positions in manufacturing, facilities, or equipment maintenance. These courses stack directly into both the 1-year Electromechnical Technology Certificate and the 2-year Electromechanical Technology AAS degree to allow students to advance their education over time. Students can enroll in all 7 courses in a single semester, providing a quick entry point to employment. Students will learn electrical and mechanical skills through hands-on learning, while gaining core mathematical skills commonly used in the workplace.

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Main Campus

4585 West Seneca Turnpike

Syracuse, NY 13215

(315) 498-2622 occinfo@sunyocc.edu

OCC @ Liverpool

8015 Oswego Rd

Liverpool, NY 13090

(315) 498-6080 occliverpool@sunyocc.edu

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SUNY Onondaga Community College

Sep 20, 2026

Undergraduate Catalog 2026-2027

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Undergraduate Catalog 2026-2027

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CIS 190 Tech Support Fundamentals

Credits: (3)

This course provides students with an overview of the tech support fundamentals necessary to becoming an entry-level IT technician. Topics include basic hardware components, configurations, operating system and software installations, troubleshooting, preventative maintenance, safety concerns, and customer service issues.